There are also rusty screws all over the outside and it hasn't even had chemicals in it!!!!! The technician told me to wait 24 hours before I filled it, so I waited a week to be safe. The technician left all the weatherstripping that was poorly glued to the lid and hanging off that caused the problem in the first place all falling off just the way he found it.
HOT TUB DEALERS INSTALL
So when I went to finally put water in it this spring it all leaked out!!! They took forever to send someone out, he had to order parts, the parts came in two days but it took a month for the technician to come back out and install them. I purchased a Catalina model from this company in 2022 for $11,000.00 !!!!! I all so purchased a two year extended warranty! I have not been able to use it once because the "lifetime" warranty lid leaked water and debris from nearby trees into my brand new spa before I ever got a chance to install it. We will be providing them with your invoice, terms and conditions, warranty information, BOL, and assorted documentation to assist them in making an educated decision. Your lending institution has contacted us concerning your open dispute. It is difficult to reconcile both narratives due to the degree of variance - however the email exchange is helpful. We regret that there was an alleged unpleasant encounter with one of our store sales representatives. Please be advised that it is not the manufacturer's responsibility to provide the customer with an approved level foundation, or in this case, porch. The concerns of being level cannot be remedied with shims per the warranty. This service was performed by a third party, whom would be responsible for assisting with the damage sustained during their service. Electrical hookup, adding water, and water chemistry are not included nor have they been advertised as such at any time. Backyard delivery is for the delivery and placement of your spa only. We apologize for the frustration you have been experiencing. We wanted it for Mother's Day we had it but not running and damaged the flooring wife not happy at all. Repair my porch damaged brand-new flooring. come and pick it up I will put reviews all over the place along with many others. Your move AQUA? Today the needs to be handled.
They need to come out set it up get it running for us or they can come and get it I am going to my bank since they used my bank to finance me and tell them we aren't going to pay for it and they have to take it back spoke to my bank already and they are on my side and will not hold me accountable since it/s not done correctly. They were rude because we didn't get from him, he said we bought it from warehouse guy, so he was very rude to my wife good thing I wasn't with her honestly. My wife went to the store see about getting help since they gave us the wrong directions to set it up ourselves. Also no one set it up and they didn't, level it at all now we have to empty it and start over.
cash or Zelle only did that was $500 when they arrived, and they gouged my BrandNew flooring we had epoxy flooring just finished in the porch and they gouged the heck out of it.
Bought hot tub was delivered last week Tuesday.
0 kommentar(er)
